Video chatting with Doctor
Overlake Reproductive Health is offering Telemedicine visits as a way for our patients to continue moving forward with their fertility treatments during COVID-19. New patient appointments and follow up appointments are perfect for these types of visits. Since telemedicine is new to many, here are some tips to be well-prepared for your visit.
- Check with your insurance company. Please double check ahead of time with your health insurance provider that the service you’re seeking to receive via a telehealth visit will be covered.
- Make sure your paperwork is filled out. Check with your doctor’s office to be sure your paperwork is up-to-date and accurate beforehand.
- Make sure your doctor has the information they need. If you’ve had blood work done recently, make sure this information is in front of you and your doctor. This saves time and helps focus the call.
- Double check your equipment. Check to make sure that your equipment is optimized. Check that the volume is up and camera access has been granted to the appropriate application before the call starts. Do a test call with a friend or parent.
- Think about the setting. Find a quiet location in your home in a well-lit corner. Don’t sit outside, as there can be unexpected noise, and also avoid sitting in front of a bright window that will cast a shadow on your face. Position your web cam so your doctor can see your eyes.
- Have a pen and paper ready. Have your questions ready. You’ll want to take notes so you can go over them after the call.
- Consider having someone else join you. You might want a family member to sit in on the call with you to help take notes or to raise other concerns with the provider if you forget something.
- Focus on the session. Just as you would during an office visit, eliminate distractions and interruptions during the virtual visit and give your provider your undivided attention. Shut off notifications on your cell phone and shut down apps that might create distractions or noise.
Your doctor will recommend your next steps at the end of your call. You may need to come in for some blood work or for an ultrasound. Our office is taking extra precautions to keep our patients as safe as possible. So if you come in, we’ll take your temperate and ask you a few questions to make sure you’re not carrying COVID-19. We’re checking our staff’s and vendors’ temps twice a day too.
Additional ways we are keeping our patients and staff safe include wearing masks, disinfecting multiple times a day, and limiting visitors so we can social distance even in the office. Moving forward with your dream of becoming a parent is important even in these uncertain times. We will get through this together.
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