Overlake Reproductive Health has an exciting change to announce. In order to increase efficiency and streamline our check-in process, we’ve partnered with Clearwave.
Clearwave is a self-service patient registration solution (via kiosk, desktop, or mobile) that allows you to check in for appointments. Once you enter your information electronically, we have it, so you will not have to write in the same information twice. Plus you can take a picture of your insurance card and upload that directly into our system. It can also help you verify your insurance eligibility.
- Smoother check in process
- Shorter wait times
- Reduces redundant clipboard paperwork
- Provides real time information regarding your co-pays, deductible and insurance information
- Greater personalized customer service given by staff
We believe this new process will streamline our patient check in and give our front office more time to interact with you personally. Enhancing our patient’s experience is our priority as is capturing your data correctly and keeping it safe. Thank you for helping us through this transition as we look forward to serving you better.