Welcome to the Patient Center of the Overlake Reproductive Health Web site. This area provides resources for US and Canadian patients as well as Financial Information, Patient Education, A Glossary of Terms, Acronyms and Options and well as a Video section. You will also find online forms to download, and complete.
Canadian Fertility Patients
The ORH Blog
ORH is sensitive to the cost of fertility treatment and variability of insurance coverage. We have designed our program to keep our costs competitive and to help you maximize your insurance benefits.
We deal ethically and honestly with every insurance provider and with every service claim we file. We will only submit for services rendered, specifically as they are rendered with the appropriate diagnosis.
We are transitioning to a patient portal for our patient communication. You will receive login instructions via email.
The portal will have several benefits:
- Ensure secure health information
- Streamline communication with providers
- Request prescription refills
The patient portal will answer messages that are sent until 3:30pm on weekdays and 11am on weekends and holidays.
The portal is not designed for urgent issues. If your need is time sensitive, please call our office.
Please do not send duplicate portal and phone messages.
Results will be discussed in detail at a reconference with the doctor. You have done a comprehensive fertility work-up, and that requires a thorough review of results, which cannot happen over a portal message.
Often patients may read a medical report and want to immediately contact their doctor. However, unless there is an emergency, PLEASE DO NOT CONTACT OUR OFFICE IMMEDIATELY. IT IS BETTER TO WAIT UNTIL YOUR NEXT APPOINTMENT TO DISCUSS YOUR RESULTS, UNLESS YOU HAVE MADE ANOTHER ARRANGEMENT. Here’s why:
(a) You may have received this report before your doctor
(b) Your doctor may be awaiting results of other tests
(c) Your doctor may need information from other consultants before advising you
We look forward to hearing from you!
Overlake Reproductive Health Team